Services

Neptune Plumbing offers same-day water heater installation. We stock a variety of water heaters including both gas and electric, standard and power vent, as well as different sizes (40-75 gallon). If your water heater goes out, even after hours or on a weekend, we will be prepared and get your hot water back as fast as possible.

A water heater is one of those things that are easy to forget about. They are usually tucked neatly away in the basement just working away in oblivion. You don’t really pay attention to them until suddenly you’re taking cold showers; and by then it’s probably too late. We recommend getting it on a regular maintenance schedule. It will work better, use less energy and last longer.

What can be done to keep a water heater in shape?

For starters, make sure you have a service professional conduct a complete inspection at least once a year. Neptune offers annual service plans that include these types of inspections. Your service technician will inspect the tank and connections for any rust, wear or corrosion and check the pressure relief valve, among other things.

However, there are steps you can take during the year to keep your tank in top shape.

One of those things is a tank draining. In fact, you could stand to do that every three or four months. If when draining the tank, you see bits of metal or rust in the water, call Neptune Plumbing immediately. That is a near certain sign that the anode rod needs to be replaced. Don’t worry though…the anode rod is designed to attract corrosive chemicals in the water and keep them away from the rest of the tank. It’s actually a pretty quick fix.

Of course, before you do anything make sure you shut off the gas or turn off the power at your circuit breaker. And if you are a little unsure about what you’re doing, call a pro – schedule an appointment with Neptune Plumbing. It’s always better to be safe than sorry.

What Is Backflow?

Backflow is when polluted or contaminated water reverses direction and flows back toward the source. Backflow is caused by either back-pressure or back-siphonage. Backpressure is when the pressure in the pipes is greater than the pressure coming into the pipes. Back-siphonage is a negative pressure in one of the pipes.

How Can Backflow Be Prevented?

At Neptune Plumbing, we strive to protect the public health. Our highly trained professionals are qualified to make a detailed assessment of your home and/or business to determine whether or not the facility is susceptible to backflow and to make the proper recommendations for backflow assemblies. All businesses are required to have two types of backflow prevention assemblies; External – which protects city water from cross connection on the business’ property and Internal – which protects the customer from a hazardous cross connection. Each backflow assembly should be tested annually to assure proper functionality.

Annual Testing

All cities require annual backflow testing for both residential and commercial properties. Neptune Plumbing performs annual testing and will contact our customers with a reminder of the upcoming re-certification date to ensure that your property is up to local codes and regulations.

Safe Drinking Water Act (SDWA)

In 1974, Congress created the Safe Drinking Water Act (SDWA) to help protect the health of Americans from contaminants in drinking water and to help prevent contamination of existing groundwater. The act was later amended in 1986 and 1996 and now requires approved backflow prevention assemblies to be installed and maintained at a water service connection where a potential hazard of cross connection is determined to be a threat to the customer’s system.

Drain and Sewer Cleaning

When your drains are clogged, you need help from a trusted professional plumber. Neptune Plumbing technicians are experienced in the diagnostic and repair service that can solve your drain problem and get your home or office back in action. Neptune offers:

  • Drain and sewer cleaning
  • Sewer Jetting
  • Video camera and damage location services

Clogs happen. We can clear them. Neptune Plumbing handles these and other plumbing problems:

  • Slow drains
  • Clogged sinks, toilets, food disposals, washing machines, dishwashers, etc.
  • Clogged sewer lines

Jetting and Pumping Services

Our sewer jetting services can return your pipes to near-original capacity. Our jet trucks provide

  • High pressure hydro jet drain cleaning
  • Safe for almost all types of pipe
  • The long-term solution for pipes in good condition

Our combination jet/vac truck can pump water, sewage or other debris from catch basins or drains. We can also pump out and service your grease trap.

Full-Service Plumbing

Homeowners trust Neptune Plumbing for all of their installation, repair and replacement needs including: sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, disposers, dishwashers, water heaters and septic tanks.

Emergency Service

Emergency service is our specialty! You can depend on our service 24 hours a day, and you can schedule service appointments at your convenience.

Highly Trained Plumbers and Drain Cleaners

We are licensed and insured–and we guarantee our work. Our professionals deliver fast, dependable service and will arrive uniformed, driving a Neptune Plumbing / 1-800-PLUMBING vehicle.

Neptune Plumbing technicians take the guesswork out of sewer repairs. Trust them to help you with:

  • Clogged sewers
  • Broken sewer lines
  • Tree root damage
  • Aged lines that have worn out or separated
  • Pipe location services

We offers state-of-the-art technology and video inspections that can pinpoint your sewer problems quickly and efficiently.